WARRANTY

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I have read and hereby accept and agree the Disclaimer and Privacy Policy.
I have read and hereby accept and agree the Terms and Conditions and Important Notes.

Important Notes:
  • Either online registration or mail the completed Guarantee Registration Card to Gala Gold Hong Kong Ltd are valid, customers only have to register once.
  • This registration is valid for Trading goods purchased in Hong Kong only.
  • Please register online or mail the completed Product Warranty Registration to Gala Gold Hong Kong Ltd. WITHIN 10 DAYS from the date of purchase, otherwise it may cause delay in warranty service.
  • This Product Warranty Registration is only applicable to products purchased through Gala Gold Hong Kong Ltd.
  • Customer is required to present Product Warranty Card together with the official purchase invoice issued by the Gala Gold Hong Kong Ltd to our technician for verification when service is required, otherwise repair service will be on chargeable basis. (Please refer to Terms and Conditions for details).
  • If the product is a redeemed gift, where no invoice / receipt is presented by the customer, the Product Warranty Registration will only be valid if it bears the stamp of redemption centre and date of collection.
  • The governing version of the Terms and Conditions is on the printed Guarantee Certificate / Guarantee Registration Card / Warranty Certificate / Warranty Registration Card / Warranty Card / Guarantee Registration Form (if any), and shall prevail when there is inconsistency between the online version and the printed version.
  • For Hong Kong customer, please contact Gala Gold Hong Kong Ltd. for joining the extended maintenance scheme one month before the expiry of the warranty period.
  • For the latest Gala Gold Hong Kong Ltd address and information, please visit the website of Gala Gold Hong Kong Ltd.: http://www.galagold.hk/en/
  • In case there is any inconsistency or conflict between English version and Chinese version of the Terms and Conditions, the Chinese version shall prevail.
  • All Terms and Conditions stated are subject to change without notice. Gala Gold Hong Kong Ltd. retains final deciding authority in case of dispute.
  • © GalaGold Hong Kong Limited. All rights reserved.